We built a new house in a pretty wealthy neighborhood, CRS came around and basically got most of the people to sign a 3 year contract. The service was garbage from the word go but thats a whole different story.
The biggest scam is they automatically renew your 3 year contract, and when you don't pay they report you to the credit bureau and mess your credit up. It gets better. I get a call from the company stating they want to reduce the price to settle the extra 3 years that i never agreed too for $500. I was skeptical but said i would pay the $500 as long as they notified the credit bureau that this was settled.
No problem Sir will take care of that next week. It's been pushing 2 years now and it is still on my report.
These people are serious crooks, and i hope by writing this i can save a few people from making the same mistake i did. Thanks for listening.
Product or Service Mentioned: Vivint Security System Plan.
Reason of review: Poor customer service.